STAFF KNOWLEDGE · WORKING PROTOTYPE
Helping career planners find a clearer next step.
An AI-assisted knowledge workflow for workforce-program questions, source checking, and follow-up.
The need
Workforce-program questions often require more context before an answer can be useful. The concept is designed to clarify the question and keep program guidance connected to its sources.
My contribution
I developed the concept, shaped the question-and-follow-up workflow, and created the prototype and supporting implementation materials using AI as a development partner.
The approach
Start with the staff member’s question. Ask for information that changes the answer. Show the source path and the next actions, while keeping human judgment central.
The next step
Continue refining the prototype and pursue the internal review and permissions needed for implementation.
INSIDE THE PROJECT
Real screens from the live prototype. Select any image for a closer look.